Unhappy Customer....Hates Return Policy

Pawhealer has a policy that we cannot accept open containers for return....we will accept all returns for non open containers...as a result it angers some customers...such as the following; this customer claims that the wheat grass made her dog sick...as you can see...no matter what we say...people will threat, curse...and brutalize us no matter our policy....

This customer is speaking about the nutritionals that she bought which was the Wheat Grass and PET GO product...Formulated by Dr Russel Swift DMV who is very well known and a big advocate of a natural canine diet ....Whole Foods...there are no medicines in this product...IT IS FOOD....

"i bought 3 products the treats in said liver not sure how much liver they are in but will send to a lab to find out my guess they are not in liver at all.. when i was told about the said treats the person said my dog would love them and could be used as a treat he didn't eat it like a treat he did eat it only after it was hidden in his food. My dog doesn't like treats that look and smell like medicine. I also bout the green powder. "

"not a threat just telling you what I plan to do. I will call the bbb tell my credit card company and start a blog let as many people i can about how sick your products made my dog and that you would not take the products back."

"you can put whatever you wish on your blog I will also start my own and make everyone on my yorkie page know what your products did to my dog. If a medicine makes my dog sick or he has a reaction to it my vet will take it back,, same with any reputable company, seems you are not one of them"


The green powder is Wheat Grass....The Liver is PET GO.....which is a concentration of all the glands and organs of the bovine....

"he is ok now thanks its def not the honey he even likes that. I gave him one of the treats and the green powder he threw up about 5 times and could not hold down water or food he became dehrdrated and needed to go to the vet for some fluids they kept him over night to monitor vet said he cant say it was the herbs for sure but most likely was from that since he got sick soon after and never had that problem before. Not sure the honey will help him without the other things but he surer does love it he has his own box of plastic throw away spoons and he licks it right off and is looking for more

thanks"

Disclosure PawHealer® (what we want you to know):

We offer our customers a $10 coupon for responding to our request for product experiences. It's our thanks to them for taking the time to do the work of writing the e mail and sending the picture. They use the coupon on their following order.

We sell traditional Chinese herbs, nutritional supplements, and pet products. We do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches. We do not diagnose, prescribe, or administer any drug, medicine, appliance, application, or treatment for the prevention, cure, or relief of a wound, fracture, bodily injury, or disease of animals. We do not perform any surgical or dental operation upon any animal. We do not perform any manual procedure for the diagnosis of pregnancy, sterility, or infertility upon livestock Equidae.

This information is not intended to be a substitute for visits to your local veterinarian. Instead, these testimonials offer the reader information and opinions written by pet owners concerning animal health and products that they have used.

Komodo (Cushing Syndrome)

Hi Holly,

Komodo is doing great. He has energy, he is not panting like he did before the herbs. His weight is excellent. He looks good. He plays ball like a 5 year. He seems very happy. He is doing well.

Thanks,

Michele

Disclosure PawHealer® (what we want you to know):

We offer our customers a $10 coupon for responding to our request for product experiences. It's our thanks to them for taking the time to do the work of writing the e mail and sending the picture. They use the coupon on their following order.

We sell traditional Chinese herbs, nutritional supplements, and pet products. We do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches. We do not diagnose, prescribe, or administer any drug, medicine, appliance, application, or treatment for the prevention, cure, or relief of a wound, fracture, bodily injury, or disease of animals. We do not perform any surgical or dental operation upon any animal. We do not perform any manual procedure for the diagnosis of pregnancy, sterility, or infertility upon livestock Equidae.

This information is not intended to be a substitute for visits to your local veterinarian. Instead, these testimonials offer the reader information and opinions written by pet owners concerning animal health and products that they have used.

Casey and Moggy taken care of by Pawhealer Herbal Blend

Disclosure PawHealer® (what we want you to know):

We offer our customers a $10 coupon for responding to our request for product experiences. It's our thanks to them for taking the time to do the work of writing the e mail and sending the picture. They use the coupon on their following order.

We sell traditional Chinese herbs, nutritional supplements, and pet products. We do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches. We do not diagnose, prescribe, or administer any drug, medicine, appliance, application, or treatment for the prevention, cure, or relief of a wound, fracture, bodily injury, or disease of animals. We do not perform any surgical or dental operation upon any animal. We do not perform any manual procedure for the diagnosis of pregnancy, sterility, or infertility upon livestock Equidae.

This information is not intended to be a substitute for visits to your local veterinarian. Instead, these testimonials offer the reader information and opinions written by pet owners concerning animal health and products that they have used.

Dakota from Florida

Dakota is currently taking Hound Honey Syrup and Empirical Lung Qi Support(cough)

Mark,

Thanks for posting Dakota's picture on your site. He has been taking the cough pills and syrup for three weeks now, in the beginning the coughing was so bad it was hard to sleep thru the night. now after using the pills and cough syrup the coughing has completely stopped. We are down to 1 dose a day. I am so glad we found your products. Dakota is doing great. I have recommend your site to several friends who have dogs with similar problems. Thanks again for everything.

Daryl & Dakota

Disclosure PawHealer® (what we want you to know):

We offer our customers a $10 coupon for responding to our request for product experiences. It's our thanks to them for taking the time to do the work of writing the e mail and sending the picture. They use the coupon on their following order.

We sell traditional Chinese herbs, nutritional supplements, and pet products. We do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches. We do not diagnose, prescribe, or administer any drug, medicine, appliance, application, or treatment for the prevention, cure, or relief of a wound, fracture, bodily injury, or disease of animals. We do not perform any surgical or dental operation upon any animal. We do not perform any manual procedure for the diagnosis of pregnancy, sterility, or infertility upon livestock Equidae.

This information is not intended to be a substitute for visits to your local veterinarian. Instead, these testimonials offer the reader information and opinions written by pet owners concerning animal health and products that they have used.

Thank You from Coal

Bob (Coal's owner) sent us this picture with this note;

Hi Holly,

Here is the picture of Coal. He is almost 13 years old which I understand is very old for that particular breed (Chow).

Thanks for helping me share more time with him.

Bob

Disclosure PawHealer® (what we want you to know):

We offer our customers a $10 coupon for responding to our request for product experiences. It's our thanks to them for taking the time to do the work of writing the e mail and sending the picture. They use the coupon on their following order.

We sell traditional Chinese herbs, nutritional supplements, and pet products. We do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches. We do not diagnose, prescribe, or administer any drug, medicine, appliance, application, or treatment for the prevention, cure, or relief of a wound, fracture, bodily injury, or disease of animals. We do not perform any surgical or dental operation upon any animal. We do not perform any manual procedure for the diagnosis of pregnancy, sterility, or infertility upon livestock Equidae.

This information is not intended to be a substitute for visits to your local veterinarian. Instead, these testimonials offer the reader information and opinions written by pet owners concerning animal health and products that they have used.

A Happy Bladder Stone Dog!

Here is another customer that let us know how her dog was doing. As I mentioned on yesterdays blog, we are going to report ALL outcomes. So far so good, all positive.

Now as far as bladder/kidney stones...remember the results may vary, although I have to say that they seem mostly favorable. The formula really depends on the size of the bladder obstructions...For crystals, its a no brainier, and it works wonderfully.

The bigger the stones the longer it takes and also if they are too big, successes will depend on this factor.

None the less, we continue to gather outcomes, and soon we can put it into actual percentages!





Hello ,

I have had the FLU for 3 weeks and have been unable to use my herbs for more than a week. Regarding my dog, the  herbs are wonderful. I go to a holistic vet and this product saved me from having another bladder stone surgery on my dog Chelsea. An x-ray was taken and her stones are gone. The first urinalysis indicated crystals and the second one indicated that she no longer has any crystals in her urine. I know give her a half a teaspoon mixed in organic pumpkin once a day in hopes of the crystals or stones to re occur. I still am amazed that these herbs worked!! I am thankful that I found your website.

Jean







Disclosure PawHealer® (what we want you to know):

We offer our customers a $10 coupon for responding to our request for product experiences. It's our thanks to them for taking the time to do the work of writing the e mail and sending the picture. They use the coupon on their following order.

We sell traditional Chinese herbs, nutritional supplements, and pet products. We do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches. We do not diagnose, prescribe, or administer any drug, medicine, appliance, application, or treatment for the prevention, cure, or relief of a wound, fracture, bodily injury, or disease of animals. We do not perform any surgical or dental operation upon any animal. We do not perform any manual procedure for the diagnosis of pregnancy, sterility, or infertility upon livestock Equidae.

This information is not intended to be a substitute for visits to your local veterinarian. Instead, these testimonials offer the reader information and opinions written by pet owners concerning animal health and products that they have used.

Taffy's Coughing No More!

The PawHealer family loves these notes.

We are are excited because we have implemented what we call an "outcomes" system, and we are tracking every dog now and we will post the results as they come in...bad or good. Because unfortunately there are many sick dogs, and we don't get favorable results each and every time, but we sure do most of the time!

Soon we will be posting percentages for everyone's review.....how many dogs compeltely recovered, how many imprvoed significantly, how many must always take the formulas, and sadly how many were just so sick that they passed.


10/20 - 4:48 PM -
Hi Holly: I am very pleased to say that Taffy is doing great. She
received the formula's consistently for two weeks, than we reduced the
amount and gave it to her once a day, than every other day. She has now
been off it for about 5 or 6 days and is doing fine. No more coughing
and hacking. Taffy loved the cough syrup but wasn't too thrilled about
the other formula. So I put the power in a syringe and she had her
treat of cough syrup after, worked out great. Thanks for your help and
as soon as I great a chance I want to check out the people portion of
your web site. Oh, and thanks from Taffy too. Linda




Disclosure PawHealer® (what we want you to know):

We offer our customers a $10 coupon for responding to our request for product experiences. It's our thanks to them for taking the time to do the work of writing the e mail and sending the picture. They use the coupon on their following order.

We sell traditional Chinese herbs, nutritional supplements, and pet products. We do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches. We do not diagnose, prescribe, or administer any drug, medicine, appliance, application, or treatment for the prevention, cure, or relief of a wound, fracture, bodily injury, or disease of animals. We do not perform any surgical or dental operation upon any animal. We do not perform any manual procedure for the diagnosis of pregnancy, sterility, or infertility upon livestock Equidae.

This information is not intended to be a substitute for visits to your local veterinarian. Instead, these testimonials offer the reader information and opinions written by pet owners concerning animal health and products that they have used.