Saturday, December 13, 2008

Robin An Unhappy Customer

Robin contacted us form our local area because her dog was coughing really bad. We spoke to her and at that time we told her that I formula worked great. Which it does.

Unfortunately for her dog, it did not work.

We think it is because her dog has a heart murmur. We offered to give her a different formula based on that part of the puzzle...she refused.

She says that I scam people, she says I make false claims....she demanded her money back ( which I am gladly doing). She said I made her dog sicker and she says her vet has heard of these "false claims" etc.

She says that I only give kuddos to myself...well here is her side. She hated our herbs.

So for those that are reading my is Robin's story.

I really wished she had taken me up on her offer to try a different approach to that horrible cough, because its not about me, it's about her dog.

Disclosure PawHealer® (what we want you to know):

We offer our customers a $10 coupon for responding to our request for product experiences. It's our thanks to them for taking the time to do the work of writing the e mail and sending the picture. They use the coupon on their following order.

We sell traditional Chinese herbs, nutritional supplements, and pet products. We do not engage in the practice of veterinary medicine, veterinary surgery, or veterinary dentistry in any of its branches. We do not diagnose, prescribe, or administer any drug, medicine, appliance, application, or treatment for the prevention, cure, or relief of a wound, fracture, bodily injury, or disease of animals. We do not perform any surgical or dental operation upon any animal. We do not perform any manual procedure for the diagnosis of pregnancy, sterility, or infertility upon livestock Equidae.

This information is not intended to be a substitute for visits to your local veterinarian. Instead, these testimonials offer the reader information and opinions written by pet owners concerning animal health and products that they have used.

1 comment:

steph said...

You've done the right thing by being patient about the situation. The next time she comes back, share this site to her, It is really fun! By the way, coughing won't be a problem with this one!